ctg 777 Privacy Policy
This document provides a complete description of how important your personal information is to us, and how it is collected, stored, and used.
Please read this privacy policy carefully before using the ctg 777 platform. This document explains what types of information we collect and how we process them when you browse our website, register, make a deposit, or use any of our services. This policy supplements our Terms and Conditions — both should be read together.
By using our services, you will be considered to have consented to the processing of your information in the manner described in this privacy policy. You must be at least 21 years old — minors are not permitted to create an account.
What Information We Collect
ctg 777 collects user information in two distinct ways — information you provide directly, and information collected automatically through your browsing or use of the platform.
1.1 Information You Provide Directly
| Type of Information | When Collected |
|---|---|
| Full Name | At registration |
| Date of Birth | At registration (for age verification) |
| Mobile Number | At registration and OTP verification |
| Email Address | At registration |
| Payment details (bKash, Nagad, Rocket number or bank account) | At the time of deposit and withdrawal |
| Identity verification documents | At account verification (where applicable) |
1.2 Automatically Collected Information
- IP address and device identifiers
- Browser type and operating system
- Page visit patterns, session duration, and click paths
- Login and logout times
- Betting history, game activity, and transaction records
- Cookies and similar tracking technologies (see Section 7 for details)
Purpose of Information Use
Collected information is used only for the following specific purposes:
- Account management and identity verification: Completing registration, ensuring login security, and confirming that you are at least 21 years of age.
- Processing financial transactions: Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Managing bonuses and promotions: Using your date of birth to correctly provide applicable offers — such as the ctg 777 birthday gift.
- Platform security and fraud prevention: Detecting unusual activity and maintaining the security of each account.
- Customer support: Resolving your complaints or issues via live chat and email.
- Responsible gaming monitoring: Identifying unusual or risky playing patterns under our responsible gaming policy.
- Meeting legal obligations: Complying with applicable laws or legitimate requests from authorities.
Policy on Sharing and Disclosure of Information
ctg 777 never sells your personal information to third parties. However, limited information may be shared in specific circumstances:
3.1 Service Provider Partners
Minimum necessary information is shared with trusted partners to ensure payment processing (bKash, Nagad, Rocket, and banking infrastructure providers) and technical services. These partners operate under strict confidentiality agreements and may only process information according to our instructions.
3.2 Legal Requirements
We may be required to provide relevant information in response to valid legal processes, court orders, or requests from government authorities. Where legally permitted, we will endeavour to notify you in advance.
3.3 Business Restructuring
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, it will be ensured that the protections of this policy continue to apply.
Information Storage and Security Measures
ctg 777 applies industry-standard technical and administrative measures to protect your information.
4.1 Technical Security
- All communication between the website and servers is secured via SSL encryption.
- Sensitive information (passwords, payment details) is stored in encrypted form.
- Servers are protected by firewalls and intrusion detection systems.
- Logins and transactions are kept secure using two-factor verification (OTP).
4.2 Data Retention Period
Information is retained for as long as the account is active, and after account closure for as long as required by legal obligations, dispute resolution, or fraud investigations. Transaction records are generally retained for an extended period.
4.3 Response to a Data Breach
If a security breach comes to our attention, affected users will be notified directly as soon as possible and immediate steps will be taken to address the situation.
Your Rights and Controls
Every user registered with ctg 777 has the following rights regarding their personal information:
5.1 Right to Access Information
You may find out at any time what information we hold about you. This request can be made through your account or by contacting our support team directly.
5.2 Right to Correct Information
If any of your information is incorrect or out of date, you may request a correction. Additional proof may be required when changing information needed for identity verification.
5.3 Account Closure Request
If you wish to permanently close your account at ctg 777, you may submit a request to customer support. However, certain records may be retained for a specified period due to legal obligations.
5.4 Opting Out of Marketing Communications
To stop receiving promotional emails or messages, use the unsubscribe option in any such message or notify our support team directly. Service-related communications (transaction confirmations, security alerts) are not covered by this option.
Protection of Minors
ctg 777 is for persons aged 21 and above only. We do not knowingly collect information from anyone under 21. The date of birth provided at registration is verified, and if there is reason to suspect a user is a minor, their account will be suspended immediately.
If you believe a minor has registered on our platform, please notify our customer support team immediately.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the ctg 777 website to improve your experience.
7.1 Types of Cookies
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Maintaining login sessions, security verification — the service will not function without these |
| Functionality Cookies | Remembering your language preference and account settings |
| Analytics Cookies | Evaluating and improving platform performance |
Most browsers have an option to disable cookies, but disabling essential cookies may cause some services to not function correctly.
Third-Party Links and Services
The ctg 777 platform may have connections to third-party services — such as game studio software (Pragmatic Play, PG Soft, JILI, Evolution, etc.). These third-party services have their own privacy policies and ctg 777 has no control over their data collection practices.
Information is shared with payment processing partners (bKash, Nagad, Rocket, or banking services) solely for the purpose of completing transactions, and they handle information according to their own terms.
Policy Changes and Updates
This privacy policy may change from time to time due to business needs, technical changes, or legal obligations. For significant changes, we will endeavour to notify you at your registered email or mobile number.
After each change, the "Last Updated" date at the top of this page will be updated. Continued use of the service after a change will be taken as your agreement to the new policy. You are therefore advised to review this policy regularly.
You may also visit our Frequently Asked Questions (FAQ) page for other important information related to using our services.
Contact Us
For any privacy-related questions, requests to access or correct information, or complaints, please contact us through the following: